Cheaper, Faster, and More Sustainable

The Most Profitable 

Returns Solution

Ever Created

Skip the warehouse and ship returns directly to the next customer. Cahoot's peer-to-peer returns help you dramatically reduce shipping costs, eliminate warehouse processing time, and simplify the sale of your returned inventory.

By having your customer ship returns directly to the next customer, you immediately save on shipping costs to your warehouse.

Eliminate

One Leg of Shipping

Eliminate Returns                    |                     Reclaim Revenue Faster                    |                    Sustainable Ecommerce

Reclaim Revenue while Slashing Costs

No Warehouse

Processing

Returns that don’t go to your warehouse free up time and resources to process and restock returned goods.

Sell Returns

Faster

Returned items are restocked immediately as soon as they’re requested for returns, saving days or even weeks of processing at warehouses.

Win Eco-Conscious

Shoppers

Demonstrate your commitment to environmental responsibility and sustainability.

Returners Hold Their Item for up to 7 Days and Get Rewarded

Step 1

Item Inspection and Sale

AI grades the submitted photos and item details, if it passes inspection, then it will be offered under the product listing at the brand’s website with a discount.

Step 2

Ship or Dropoff the Package

Once purchased, the returner ship the item using its original packaging directly to the next customer. Skipping the warehouse altogether.

Step 3

Get Rewarded

Upon arrival, the buyer confirms the item condition and the returner gets additional cash back on top of their refund or exchange.

Step 4

“With Peer-to-Peer Returns nearly 48% of all returns can be resold immediately and at much lower cost than Seller's existing process.”

Manish Chowdhary

Founder, Cahoot

Join the Peer-to-Peer Revolution and Make Returns Profitable

Apply to Join

How it Works for Customers Returning Items

Returners Wait Before Shipping their Items for a Reward

Hold on to the item for up to 7 days

Customers returning items are asked to take pictures of the item and self report any imperfections to the item. Then they wait for up to 7 days before issued a shipping label.

Step 1

How it Works

Once The new buyer reviews and confirms the item condition, they get rewarded with additional cashback.

If the item is sold to a new buyer, the customer will get their shipping label and ships the item to the new buyer.

Customers don't get their shipping label immediately. If the item is eligible, it will be put on sale on the brand website.

Customers submit returns by submitting photos of the items and self-report imperfections of the item.

Request a Return

Wait up to 7 Days

Ship or Dropoff

Get Rewarded

Step 2

Step 3

Step 4

Buyers Get Discounts for Purchasing Returned Items

Step 1

How it Works for Customers Buying Returned Items

Once the item is delivered, the buyer inspects it and confirms the item condition. If the item condition is not as described, they get their money back.

Special offers for items being returned are displayed directly on the product listings. Buyers enjoy discounted rates in exchange for perfectly good items arriving in imperfect packaging and slower shipping.

Purchase Directly in Product Listing

Inspect and Confirm Condition

Step 2

★★★★★

★★★★★

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