Conversion is Tougher and Returns are Higher Today

Convert Returns  

into New Revenue

Convert abandoned carts and window-shoppers into buyers by offering exclusive deals on like-new returns, right from your own site. 

Shoppers abandon carts and never come back.

Abandoned Carts

Dead Inventory

Returned items gather dust or cost you money in the warehouse.

Uncertain Economy

Customers are more likely to return purchases

Item Inspection and Sale

AI grades the submitted photos and item details, if it passes inspection, then it will be offered under the product listing at the brand’s website with a discount.

Step 2

Ship or Dropoff the Package

Once purchased, the returner ship the item using its original packaging directly to the next customer. Skipping the warehouse altogether.

Step 3

Get Rewarded

Upon arrival, the buyer confirms the item condition and the returner gets additional cash back on top of their refund or exchange.

Step 4

Instantly list returns as “like new” for other shoppers to buy.

Remarketing taps abandoned carts and wishlists for a second sale.

Sell before the item hits your warehouse—no extra effort required.

Don’t Let Returns Be the End of the Story

Returners Wait Before Shipping their Items for a Reward

Hold on to the item for up to 7 days

Customers returning items are asked to take pictures of the item and self report any imperfections to the item. Then they wait for up to 7 days before issued a shipping label.

Step 1

How it Works

★★★★★

★★★★★

★★★★★

A Smarter Way to Boost Conversion and Process Returns

Returned items are instantly offered to interested shoppers—cart abandoners, wishlisters, and deal-seekers—right when they’re most likely to buy.

The returner ships the item directly to the new buyer, making it cheaper, faster, and much more sustainable.

Bring Customers Back by Leveraging Returns

30% Higher Conversion. Discount incentives bring conversion rates up to 30% versus 3.3% for non-promo abandoned cart email

45%+ Open Rates. Once discount codes are included in the subject line, abandoned cart emails get more than 45% open rates

Higher Profits. Offers are applied to returned like-new merchandise and not marking down your brand new items

Acquire New Customers For Less

Seamless setup with your existing store and marketing stack.

Automated emails and site updates, no manual work required.

Works With Your Stack

Get a free assessment of your recovery potential

Cheaper, Faster, and More Sustainable

By having your customer ship returns directly to the next customer, you immediately save on shipping costs to your warehouse.

Eliminate

One Leg of Shipping

No Warehouse

Processing

Returns that don’t go to your warehouse free up time and resources to process and restock returned goods.

Sell Returns

Faster

Returned items are restocked immediately as soon as they’re requested for returns, saving days or even weeks of processing at warehouses.

Win Eco-Conscious

Shoppers

Demonstrate your commitment to environmental responsibility and sustainability.

“With Peer-to-Peer Returns nearly 48% of all returns can be resold immediately and at much lower cost than Seller's existing process.”

Manish Chowdhary

Founder, Cahoot